Your privacy.

Last updated October 19, 2026.

Finding the Win is a small, peer-support community run by Michelle. We collect only what we need to run the website and the Discord community, we do not sell your information, and we do not run advertising trackers. Questions, or want something deleted? Use the contact form or write to hello@findingthewin.app.

What we keep

• Your account: your name, email address and password (the password is stored in protected form, never as plain text). If you sign in with Discord, we also keep your Discord ID and username.
• Membership: which tier you are on and whether your subscription is active. Payments are handled by Stripe; we never see or store your card number.
• Messages you send us: what you write in the contact form or in an email to hello@findingthewin.app, and your email address so we can reply.
• Discord community records: your role in the server and basic moderation records. Joins and leaves are noted in a private moderator channel. We do not keep a copy of your Discord messages (see the safety check below).

Who helps us run this

These services process some of your information on our behalf, only to do the job described:

• Railway: hosts the website, the Discord bot and our database.
• Stripe: takes membership payments.
• Resend: sends the emails the website sends: your welcome email, the email that confirms your address, the password reset email, and the notification that tells Michelle you used the contact form. Those emails pass through Resend.
• Cloudflare: receives mail sent to hello@findingthewin.app and passes it on to us, and runs the spam check on our sign-up, sign-in and contact forms.
• Discord and Patreon: where our community lives and where some members support us.
• Anthropic: an AI service we use for the two purposes described next.

Where we use AI (Anthropic)

We use AI as a helper. A person makes the decisions.

1. The Discord safety check

Because this community supports people through hard things, the Finding the Win bot looks for messages that may signal someone is in danger. This happens in two steps. First, a word list on our own server screens every message, and a message that does not match is never sent anywhere. Only a message that does match, along with up to three of that member’s earlier messages from the last ten minutes for context, is sent to Anthropic’s AI to be classified. Those earlier messages are held briefly in memory and are not saved.

We keep a record of the outcome (a level and a code, with a link to the message) but not a copy of the message text. If the check raises a concern, it can send a private alert to our moderators, and a person decides what to do. The bot never messages you about it, never diagnoses anyone, and never scores or punishes members.

2. Email sent to us

The start of each message sent to hello@findingthewin.app or through the contact form is checked by AI to tell real mail from spam. The text of a message may also be used to help draft a reply, which a person reads, edits and sends; nothing is sent automatically. If a message looks like it may come from someone in distress, no AI draft is made and a person reads it.

Anthropic handles this information under its own terms for business customers; you can read its policy at anthropic.com/legal/privacy.

How long we keep email

• Email sent to hello@findingthewin.app is stored in a private inbox that only Michelle can open, and it is automatically deleted after 90 days. Mail that is clearly spam may be discarded right away without being stored.
• The record of the spam check itself (which never includes the message text) is deleted after 60 days.
• Contact-form messages are kept so we can reply to you. Ask us at any time and we will delete yours.

Cookies

We use a sign-in cookie to keep you signed in, and Cloudflare’s spam check on our forms. We do not use advertising or tracking cookies.

Your choices

• Ask to see, correct or delete your information at any time through the contact form.
• Disconnect Discord from your account page.
• Change or cancel your membership with “Manage billing” on your account page.

Changes

If we change how we handle your information, we will update this page and the date at the top. Read more about what Finding the Win is and isn’t.